Choosing a new DME software system like Bonafide is exciting. When you think about all the new features, options, and benefits you’re going to get, you know you’re making the right choice. But then reality sinks in: transition is going to take a lot of time and effort. We get it. We do everything in our power to make transition as seamless as possible, but we also won’t pretend that switching your software isn’t a big deal for you.
We recognize that changing your software to Bonafide is going to impact every aspect of your operation. When all is said and done, you’re going to have a far superior Inventory Control System and accurate financial reporting/analysis that will help you drive profitability beyond what you are able to do today. But before that happens, we’re going to plan implementation, minimize setbacks, and help you get the maximum value from the Bonafide system.
Here are three things that we will work with you during the implementation program to make transition as smooth as possible.
Our Inventory Control System is far superior to that of any of our competitors. This means you’re going to see massive improvements in your purchasing, receiving, accountability, and inventory processes, picking orders and delivery service.
We’ll work with you to evaluate your old system and set up the transition process to minimize surprises. We’ll ask you to document your current processes before the switch and do a side-by-side comparison of how your old system handles things so that when we install Bonafide we can make the transition as seamless as possible.
There’s an old saying in software that if we put junk data in, no matter how good the software is, you’re going to get junk data out. Before making the switch from your old system to Bonafide, we’ll ask you to do a full inventory of your data. Duplicate records, missing information, and inconsistent naming systems can all cause problems in the implementation process.
Your transition to Bonafide can be a clean start, so it helps if you can take the time to update and standardize your existing data. Also take a look at what sorts of data problems you currently face. Have discussions with your team members and identify standards for data entry that you want to use with your new Bonafide system. If you create a master document of your data standards, we can set your system up to operate beautifully.
We can do everything right on a technology side, but people ultimately run your business, and we have to get them on board as well. Some of your employees will resent the fact that you’re changing your software, and there’s simply no way around the fact that even enthusiastic employees will need to adapt to the Bonafide system. We do everything to make it easy for your people to learn and start using Bonafide right away. You’ll need to prepare them for some frustration and slow-down as they learn new things.
Unrealistic expectations about new software systems can be a major impediment to smooth transition, so the more you work with your staff to prepare them, the better the results will be. Successful transitions begin at the top and trickle all the way through the organization.
Replacing your current software with Bonafide is a window of opportunity. The decisions you make during the transition will make a huge difference in terms of how smoothly it goes. We are here to work with you every step of the way to make transition as painless as possible!
Bonafide has a new look and feel!
We have been creating an entirely new and more efficient look and feel for our users. Our new user experience is going to make working in Bonafide even easier! Starting Monday 12/3/18, we will test our new user environment for two months. Turn it on and give us feedback so that you can have a say in the future of Bonafide!
Simply select “Explore Bonafide 2.0” from the top of your screen:
Our 2.0 login page looks like this:
If you need any assistance, don’t hesitate to contact us!
Making it even easier for DME businesses to collect
Bonafide Management Systems officially announced that it now has full integration with Allegiance Group, a leading provider of patient pay billing and collection services for DME businesses. This full integration includes single sign on functionality, which provides seamless integration between Bonafide and the AR services provided by Allegiance Group.
“This is definitely going to make it a lot easier for our customers to collect on all of their payments,” says Wayne Bailey, Director of Client Services, Bonafide Management Systems. “Utilizing this solution will enable DME providers to see exactly what is going on with their collection status in real-time.”
This integration offers the following benefits:
“By fully integrating COLLECTPlus and Bonafide Management Systems, both companies agree the collaboration will increase productivity and allow our providers to capture more of their private pay dollars more efficiently and cost effectively,” said Bruce Gehring, SVP, Business Development Manager for Allegiance Group.
One of the major challenges in DME businesses is the lag time between delivery and billing. All other DME software systems require post-delivery processes to complete order verification, inventory reconciliation, and compliance documentation. This additional post-delivery processing adds time and effort and increases the chance of costly errors.
Bonafide is the only system that allows billing to start in real-time at curbside.
Bonafide automates order validation, inventory reconciliation and compliance documentation, which means that when an item is delivered curbside, billing is ready to go right away. Most DME providers can’t imagine how easily this all gets done. We have heard that this eliminates a delay of up to two weeks between an item being delivered and an invoice being sent out.
Our competitors say they have this functionality, but their systems are incomplete and still require multiple steps in-house to complete the delivery for billing. With Bonafide, drivers simply follow the steps on any smart device to complete the entire delivery process right the first time, and billing can start right at curbside.
Our technology makes the driver’s job very simple and direct, and there are no devices to be purchased, since drivers are already using a smart device. Here’s how it works:
That’s it! Simple and easy, and very little room for mistakes! No more chasing paperwork and requiring drivers to make multiple trips to get the signatures they need. Your billing team can forget about nagging the drivers, because everything is automated and seamless.
This feature is included free with your Bonafide service. If you haven’t used it yet, we’ll be happy to get you started right away.